Returns & Exchanges
At Thrills Co., we want you to love your fit, so we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether it is a size swap or a change of heart, we have made the process simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all hangtags are intact and the garments are in their original, unwashed condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing